Privacy Statement
Last update: October 2023
This Privacy Policy is designed to give you confidence in the privacy and security of the
information that we, at Alumico obtain from anyone visiting www.alumico.com. It explains
what personal information we collect, how we use it, and to whom it is disclosed. It also
defines your rights with respect to your information and identifies who you may contact
to learn more, or to submit requests.
Your privacy is important to us, which is why we are committed to respecting Bill 25 on
the protection of personal information and privacy.
Alumico may change this policy at any time by updating this page. We encourage you to
visit this page from time to time to ensure that you are satisfied with any updates.
Personal Information Collected
Alumico may collect personal information in various forms, but will only do so by explicit
means, and only for the necessary purposes disclosed in this Policy, or where permitted
or required by law.
The personal information collected, and its sensitivity, may vary depending on the
context of your interactions with Alumico. This is why we must first inform you of the
nature of the personal information we use.
What Is Collected
We may collect the following information:
- Name
- E-mail address
- Mailing address
- Telephone number
Collection Methods
We collect your information via:
- Online forms
- E-mails
- Social media platforms and third-party sites
- Cookies
Your Consent
By using our website, you consent to our Online Privacy Policy, as described below.
This policy is effective as of September 22, 2023.
Why Collecting Information
The information is used to comprehend your needs and provide you with a better
service, in particular for the following reasons:
We collect information when you complete and/or use a form on our "Contact Page"
https://alumico.com/en/contact-us/
Data Collection Purposes
Here are some of the reasons why collecting your personal information:
To provide products and services. We will collect and process the data and
information necessary to fulfill our mission and contractual obligations.
To provide and improve these products and services. Data collected during your
interactions with our services may be used to analyze and improve our products and
services.
To protect the privacy of our users. The data collected enables us to verify the identity
and protect the privacy of those communicating with us by telephone, electronically or
otherwise.
To meet legal obligations. Data is collected to comply with the laws, regulations or
international treaties.
Data Processing Purposes
Customer support. We use data to identify and resolve problems with products and/or
services, to restore access to your personal account, or to provide other support and
assistance.
Security. We use data to protect the security of our products and customers. Our
security features may include preventing malware from running, notifying users when
malware is detected on their device, or using video surveillance to ensure public safety
at events.
Use of cookies. We also use essential cookies you cannot disable for the proper
functioning and security of our sites. They secure your connection, adapt the interface to
your choices (e.g. choice of language) and remember your cookie preferences.
Online Privacy Policy. This Online Privacy Policy only applies to information collected
on our website, and not to information collected offline.
Change of Your Preferences
Access to And Control of Personal Information
Alumico ensures that all personal information in its possession is as accurate, current
and complete as necessary for the purposes for which it will be used.
It is right to request access to your personal information, for validation purposes and to
request a correction should your personal information be inaccurate. If you believe your
personal information is inaccurate, or if you wish to have access to your personal
information, you may fill a request, using the contact information provided at the end of
this policy.
To the best of our ability, we will provide you with a timely access to your personal
information. However, for security reasons, we may need to verify your identity. In
addition, there may be circumstances where we will be unable to provide you with
access to your personal information, such as where access may lead to the disclosure of
another individual’s personal information, should that individual refuse to consenting the
disclosure, or where legal restrictions apply. Should such a situation arise, you we will
advise of the reason why we cannot provide you with access to your personal
information. If your request relates to data appearing on third-party web pages or
platforms, please contact these third parties directly.
Retention of Personal Information
Alumico retains the data collected for different periods of time, depending on its nature
and its usefulness in offering our products and services. During the retention period,
Alumico takes physical and technical measures to ensure the security of data containing
personal information.
The main locations where personal information is kept are the cities in which Alumico
has offices or facilities.
Personal information may be kept outside the country in which you live, should a third-
party supplier, or other entity to whom we disclose personal information in accordance
with this Policy, is located outside the country. In such case, personal information may be
subject to the local laws of the countries or territories in which the information is
collected, used, disclosed or stored, and may be accessible to the governmental and law
enforcement authorities of those countries or territories.
Once the retention period has expired, personal information is destroyed. Only statistics
or reports containing de-identified and anonymized data may be retained for extended
periods of time.
Social Media Platforms And Third-Party Sites
We are present on various social media platforms such as Meta and LinkedIn. When you
interact with us via these platforms, please note that their own terms and conditions, and
privacy policies apply.
Our websites may include links to other sites or services that are not under our control.
Once you navigate away from our sites, our privacy policy no longer applies.
Before sharing any personal information on these social media platforms or other sites
and services, we recommend you carefully review their privacy policy and cookie
guidelines.
Other Information
Changes to these rules:
This Privacy Policy is updated from time to time. Any changes to your rights under this
Privacy Policy will not be implemented without your express consent. We will always
indicate the date on which the latest changes were effected. If the changes are far-
reaching, a prominent notice will be published on our website.
Person Responsible for Data Protection And Privacy
-
Compliance
You may contact us if you have any questions, comments or complaints about
this policy. -
Access to your data
You have the right to access, rectify or delete the data we hold on you.
To do so, please contact the person responsible for the Privacy Policy, as follows:
- E-mail: confidentialite@alumico.com
- Person Responsible of The Privacy – Alumico Architectural Inc. 4343 Hochelaga Street Suite 100, Montreal, Qc, H1V 1C2
